Privacy Policy

Effective Date: 01/04/2025
Last Updated: 08/05/2025

At Skaleups, accessible from https://skaleups.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document contains types of information that is collected and recorded by Skaleups and how we use it. We are committed to protecting your personal data and ensuring that your privacy is respected and upheld.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact@skaleups.com.

1. Information We Collect

We collect several types of information in connection with the services we provide, including:

a. Personal Identification Information

When you use or register on our site, place an order, subscribe to our newsletter, or engage in other activities, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Information (securely processed via third-party payment gateways)

  • Account credentials (if account is created)

b. Non-Personal Identification Information

This includes technical data such as:

  • Browser type and version

  • IP address

  • Time zone setting

  • Operating system and platform

  • Session duration, clicks, scrolls, and page visits

  • Device type and identifiers

c. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

  • Store user preferences

  • Analyze website traffic and usage

  • Enable shopping cart functionality

  • Authenticate users

For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process transactions and deliver your orders

  • To provide customer support and respond to inquiries

  • To improve our website, products, and services

  • To personalize user experience

  • To send promotional emails (only if you’ve opted in)

  • To detect and prevent fraudulent transactions

  • To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. However, we may share your data with third parties under these circumstances:

a. Service Providers

Trusted third-party partners help us operate our business (e.g., payment gateways, shipping companies, analytics services), and they may have access to your information only to perform specific tasks on our behalf.

b. Legal Requirements

We may disclose your information:

  • If required by law or legal processes

  • To enforce our policies or protect our rights

  • To prevent fraud or cyber threats

4. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against:

  • Unauthorized access

  • Alteration

  • Disclosure or destruction of your personal information

We use SSL encryption, secure servers, firewalls, and access control protocols. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

a. Access and Correction

You may request access to or correction of your personal information.

b. Withdraw Consent

If you previously consented to receiving marketing communications, you can opt out at any time.

c. Data Deletion

You can request that we delete your personal data, subject to legal or regulatory obligations.

d. Restrict Processing

You have the right to request limitations on how we use your data under certain circumstances.

To exercise these rights, please contact us at contact@skaleups.com.

6. Data Retention

We retain your personal data only for as long as:

  • It is necessary to fulfill the purposes for which it was collected

  • It is required to comply with applicable legal, tax, or regulatory requirements

  • You maintain an account or subscription with us

Once data is no longer needed, we securely delete or anonymize it.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will take immediate steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage users to be aware when they leave our site and to read the privacy policies of any other site that collects personal data.

9. International Users

If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located. By using our services, you consent to the transfer of your information to our facilities.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Changes are effective when they are posted on this page. We encourage you to frequently check this page for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, you can contact us at:

Skaleups
H. No. 451/15, F-6 4B, Shree Rajlaxmi Logistic Park,
Mumbai Nashik Highway, Bhiwandi, Vadape,
Thane, Maharashtra, 421302, India
📞 +91 99821 28999
📧 contact@skaleups.com
🌐 https://skaleups.com