Shipping Policy

We strive to ensure that your orders reach you safely and on time. Please review the following details regarding shipping for Learning & Creative Toys, Smart & Tech Toys, Pretend Play & Social Toys, Action & Remote Toys:

1. Shipping Areas

• We deliver to all domestic locations.
• International shipping may be available upon request; additional charges and delivery times apply.

2. Processing Time

• Orders are processed within 1–3 business days of payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Time

• Standard shipping typically takes 3–7 business days depending on location.
• Expedited shipping options may be available at checkout for faster delivery.

4. Shipping Charges

• We provide free shipping to all over India. The applicable free-shipping benefit will be applied at checkout.

5. Tracking

• A tracking number will be provided via email once your order is shipped.
• You can track your package until it reaches your delivery address.

6. Damaged or Lost Shipments

• Inspect your package upon delivery.
• For damaged items or lost shipments, contact contact@skaleups.com immediately with your order details.
• We will investigate and arrange a replacement or refund if necessary.

7. Important Notes

• Delivery times are estimates and may be affected by weather, holidays, or courier delays.
• Ensure the delivery address is complete and accurate to avoid delays.